Return policy

Our return policy is designed to ensure customer satisfaction and confidence in our products. If you receive a broken item or a product that lacks the expected scent, we are committed to making it right. You can initiate a return within 30 days of purchase, and we will gladly provide a full refund or replacement. Please ensure that the product is in its original packaging and include any relevant documentation. Your satisfaction is our priority, and we appreciate your understanding as we work to resolve any issues.

ADDTIONALLY

Additionally, we strive to provide you with 100% satisfaction and high-quality products. However, if you are not completely satisfied with your purchase, we offer a 7-day money-back guarantee. To qualify for a refund, please ensure that the product is returned in its original packaging and condition.

For more information, you can contact us via WhatsApp or visit the Customer Portal. Simply navigate to the "Orders" tab, select your order, and chat with us from there.

Thank you for choosing us!

How to return

You can return the parcel using the original packaging and box contents by sending it back with our courier service. We kindly ask that you contact us through the customer portal under your orders or via WhatsApp for further details.

Thank you!